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FAQ

Question 1: What is the material of the product?
Answer 1: All of our products are made by 100% virgin HDPE or PP material.


Question 2: What is the advantage of Plastic Pallet?
Answer 2: Lighter in unit weight,  Safe handling,  Resistance to corrosion, Waterproof Heat resistance,  Cold resistance,  Oil resistance, Fire-retardancy, Clean and hygienic, easily sanitized, Working life span is around 10 times of wooden pallet

Question 3: How do I know what kind of pallet is suitable for me?

Answer 3: 1) Please tell us the size Length *Width *height.
                 2) Please tell us the load capacity dynamic load, static load, racking load.
                 3) If you have pictures, please send us for reference.

 

Question 4: Plastic Pallets Features

Answer 4: Recyclable, Environmental,  No Maintenance, Hygeian, Inflaming retarding Durable,  Mothproof,  4 ways,  Safety,  Anti skid surface.
 

Question 5: Can we get a sample from you?

Answer 5: We’d like to send you sample from our warehouse, but the freight would be at a high rate due to the large volume and weight. So if you really want it, the cost will be on your account. But it will be a discount if orders confirmed.

Question 6: How can I get a sample to check the quality?
Answer 6: We can send you the sample by DHL/TNT/FEDEX, by air or by your sea container.

Question 7: Can you make our color or logo on the pallet?

Answer 7: We can help you to customize color if you give us Pan tone Number, and we can print the logo by your artworks.

Question 8: What's about the delivery time?  

Answer: In general, about 7-10 days once received advance payment. If you place a formal order. we will give you a production plan to guarantee the delivery time.

Question 9: Any other service you can provide?

Answer 9: Logo printing, customized color, free det+dem at destination port.

Question 10: How about the warranty and service after sale?
Answer 10: The warranty of our products is 5 years and we provide trade new good for old service, that means you can change 3 old products for one new.